Privacy Policy | Nagma Player

This Privacy Policy describes how Nagma Player (“Company”, “we”, “our”, or “us”) collects, uses, stores, and protects information when users (“you” or “your”) access or use the Nagma Player mobile application, website, or any related services (collectively referred to as the “Service”). The Service is designed to support the practice of Hindustani classical music by providing studio-recorded nagma accompaniment tracks and tools that allow users to track and monitor their riyaaz or practice sessions.

By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, you should discontinue use of the Service.

1. Information We Collect

We collect certain information in order to operate, maintain, and improve the Service and to provide users with a functional and reliable experience.

When you create an account or interact with the Service, we may collect personal information that you voluntarily provide. This information may include your name, email address, mobile phone number, and account login credentials. In some cases, users may also choose to provide additional profile information within the application. This information is used to create and manage your account and enable secure access to the Service.

In addition to information provided directly by users, certain technical information may be collected automatically when the application is accessed or used. Such information may include the type of device used, operating system, device identifiers, IP address, application version, and diagnostic information such as crash reports or system logs. This information helps us maintain the stability, performance, and security of the application.

The Service also collects practice activity data generated during the use of the platform. This may include details such as the duration of practice sessions, timestamps of sessions, selected nagma tracks, tempo and taal selections, playback preferences, and cumulative riyaaz statistics. This information enables the application to provide users with features that allow them to track, review, and analyze their practice activity over time.

The audio accompaniment tracks available in the Service are studio-recorded materials created by our artists and made available for streaming within the application. The Service does not record, monitor, or store audio from the user’s microphone or device unless a feature explicitly requiring such access is introduced and the user provides clear consent.

2. How We Use the Information

The information we collect is used solely for the purpose of operating, maintaining, and improving the Service.

Personal information is used to create and manage user accounts, authenticate access to the application, and allow users to securely log in and use the Service. Practice activity data is used to generate session statistics, maintain practice history, and provide users with insights into their riyaaz progress.

Technical and diagnostic information helps us monitor application performance, identify technical issues, ensure compatibility across devices, and improve the overall reliability and functionality of the Service.

We may also use information to communicate with users regarding account activity, subscription status, important service notifications, security updates, or changes to our policies.

3. Subscription and Payment Information

The Service may offer paid subscription plans that provide access to certain features or content within the application. Subscriptions may be billed on a recurring basis depending on the plan selected by the user.

Payments and recurring subscription mandates may be processed through authorized banking systems, payment gateways, or financial service providers. These providers may require certain payment-related information in order to process transactions and manage subscription renewals or auto-debit mandates.

The Company does not store or retain complete financial details such as bank account numbers, debit card numbers, or other sensitive payment credentials on its own servers. Payment transactions and mandate authorizations are processed through secure and regulated financial infrastructure in accordance with applicable banking and payment regulations.

Users are responsible for managing their subscription status and any associated payment mandates through the application or through the relevant banking or payment provider used to authorize the transaction.

4. Mobile Application Permissions

The application may request certain permissions from your device in order to function properly. These permissions may include access to internet connectivity, device information, and the ability to send notifications. Such permissions are used solely to enable the core functionality of the Service, improve user experience, and ensure reliable performance of the application. The application does not access device data beyond what is necessary for the operation of the Service.

5. Data Storage and Security

We take reasonable administrative, technical, and organizational measures to protect user information from unauthorized access, misuse, alteration, or disclosure. User information is stored on secure infrastructure, and access to such data is restricted to authorized personnel who require it in order to operate or maintain the Service.

Security measures may include encryption, secure authentication systems, and internal access controls designed to protect the integrity and confidentiality of user information. While we strive to use commercially reasonable safeguards to protect user data, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.

6. Sharing of Information

We do not sell, rent, trade, or otherwise share personal information with third parties for marketing or commercial purposes.

User information is used solely for the operation and improvement of the Service and is not disclosed to external parties except where disclosure is required by law, necessary to comply with legal obligations, required to respond to lawful requests by government authorities, or necessary to protect the rights, safety, or security of the Company, the Service, or its users.

In the event that the Company undergoes a business transaction such as a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of that transaction in accordance with applicable laws.

7. User Rights and Control Over Data

Users retain control over the personal information associated with their accounts. Where functionality is available within the application, users may review or update their profile information directly through their account settings.

Users may also request deletion of their account and associated personal information by contacting the Company through the contact information provided in this Privacy Policy. Upon receiving a verified request, we will take reasonable steps to delete or anonymize personal data, unless retention of certain information is required for legal, regulatory, or legitimate operational purposes.

8. Data Retention

We retain personal information and practice activity data for as long as necessary to provide the Service and maintain the user’s account. If a user deletes their account or requests deletion of their data, we will take reasonable steps to remove or anonymize personal information within a reasonable period of time, except where retention is required to comply with legal obligations, resolve disputes, or enforce agreements.

Technical logs and diagnostic data may be retained for a limited duration for purposes such as security monitoring, system maintenance, and troubleshooting.

9. Account Suspension or Termination

The Company reserves the right to suspend or terminate user accounts in cases of misuse of the Service, violation of applicable laws, breach of applicable terms, or activities that may harm the integrity, security, or operation of the platform.

10. Children’s Privacy

The Service is not intended for use by children under the age of thirteen. We do not knowingly collect personal information from children under this age. If we become aware that personal information belonging to a child has been collected without appropriate consent, we will take reasonable steps to delete such information from our systems.

11. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our services, legal obligations, or operational practices. When updates are made, the revised version of the Privacy Policy will be made available within the application or on the relevant website along with the updated effective date.

Your continued use of the Service after any updates to this Privacy Policy constitutes your acceptance of the revised terms.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your information, you may contact us at:

Email: nagmaplayer@gmail.com

Company Name: Nagma Player

By using the Service, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described herein.